---

User Account Deletion by Administrators

This short tutorial will cover the steps that an EMSWeb organization administrator will need to take in order to delete a user account.

For more information about creating users, please see the help guide called “User Account Creation by Administrators”.

A user in your Organization may be made “inactive” at any time. An inactive user account is like deleting a user account, but it can be reactivated in the future. To deactivate a users account requires only a few easy steps. Start by finding the user account in the Admin section, modifying their email address then deactivate their account. Reactivating a person’s account will be shown in this topic.

Organization Administrator Deleting an EMSWeb Account:

1) Log into EMSWeb.

2) Go to Admin > Security > Users to view the Users grid.

3) Find the user on the list you want to delete or make inactive and double click on their name.

4) You will now be looking at the user information page. Find the icon next to their name as shown below and single click on it.

Find and click on the “Edit” button.

You will be taken to the users edit page.

Here, you must change the username to a new format. All usernames in EMSWeb are the email registered with the person’s CAC card and no two usernames can be the same. To change the username, follow this renaming convention: name “+delete” @ domain . mil.

For example:

Then press “Save User”. If you press “cancel”, changes will be discarded and you will return to the user information page.

5) Once you change the username, the account is ready to be deactivated and made inactive. From the user information page, find the user icon and single click on it.

A drop down window will appear. Click on “Contact Info”, then “*Person Profile”.

6) From the Person Profile Page, click “Deactivate”.

7) Now the user is deactivated in the system.

For more information about reactivating the users account, please see "Activate an Inactive / Deleted Account"