This form is used to Add Milestones or Edit Milestones. A Plan of Action & Milestones (POAM) provides proposed corrective actions, process improvements, and schedules to address a nonconformance or deficiency and its root cause(s). The documentation also serves as a record of completed corrective actions and to verify problems are resolved.

Each Milestone within a POAM can be assigned to a different user to track their progress. The assigned users receive emails alerting them to the new assignment. They can access the item via their Tasks grid and work towards completing their Milestones, which eventually completes the POAM. The POAM Progress is calculated from the average progress values of all assigned Milestones.

Note: At least one Milestone must be created to affect the Progress value of the POAM.

POAMs can be used as a management tool to increase accountability or to better track the efforts taken to accomplish a complex task, complete an Objective, or resolve a Finding. Alerts can be associated with each Milestone Target Date to notify you if the Milestone is not completed by the Target Date.

Note: POAMs, Milestones, and Alerts can only be managed and/or assigned to people that have an EMSWeb user account. Contact your Organization Administrator if a New User needs to be added to the system.

Definitions

1. Milestone Name: Name of the Milestone
2. Plan of Action: a synopsis of the Plan of Action for the Milestone
3. Milestone POC: Name of the User to whom this Milestone is being assigned
4. Target Date: Date when the Milestone is targeted to be complete
5. Progress: the percentage of Progress towards the completion (100%) of the Milestone